Their front desk is an AI. Ours is a person.

WellnessLiving sells CAASI, a 24/7 AI front desk agent. We sell a real human being who answers your phone, knows your schedule and books the trial. That is the whole difference, and it is not a small one.

WellnessLiving pricing: $69 / $199 / $349 per month. The white-label client app is only on the $349 tier, and Starter allows one staff member. Gateway fees stack on top of card processing: roughly $16–18/mo plus $0.11–0.32 per transaction, plus $199/yr maintenance and $189/yr PCI.

WellnessLiving is rated 4.4 out of 5 on Capterra across 613 reviews. Pricing and ratings checked 26 September 2026.

StudioFlow is $49 a month with every app included, month to month, payments on Stripe.

Why studios leave WellnessLiving

When they increase your fees annually, you don't get a notification, and you will not be notified when your contract is up for renewal.

Krista M., 2★, Capterra, March 2026

They told me so many things would transfer… but hardly any of it did - now I'm constantly using a spreadsheet.

Owner Operator, 2★, Capterra, May 2026

I constantly get ads to upgrade to their Ai bundle, the pop up frequently blocks what I need to see to actually do my job

Sally G., 2★, Capterra

StudioFlow vs WellnessLiving

Entry priceStudioFlow: $49/moWellnessLiving: $69/mo, one staff member
Price grows withStudioFlow: NothingWellnessLiving: Feature tier, to $349
Branded parent appStudioFlow: IncludedWellnessLiving: $349 tier only
Built for danceStudioFlow: Yes — dance onlyWellnessLiving: One of 24 verticals
SupportStudioFlow: A real person on the phoneWellnessLiving: CAASI, a 24/7 AI front desk agent
ContractStudioFlow: Month to monthWellnessLiving: Annual, with renewal reviewers say is unannounced
Payment processorStudioFlow: StripeWellnessLiving: Gateway fees stack on top of processing
Recital ticketingStudioFlow: Built inWellnessLiving: No
Public reviewsStudioFlow: None yet — we are newWellnessLiving: 4.4 / 5 on Capterra (613)

What changes when you leave WellnessLiving

A person, not a bot

The Front Desk add-on is a trained human who answers your phone during class, books trials and follows up on leads. Parents can tell the difference and so can you.

One price, no tier to climb

Your branded app is included at $49. On WellnessLiving it arrives at $349.

Fees you can see

Stripe in your own account, at Stripe's published rates. No gateway maintenance fee, no annual PCI charge.

When WellnessLiving is the better choice

WellnessLiving vs StudioFlow, answered

What is CAASI?

CAASI is WellnessLiving's AI front desk sales agent, which answers phone and chat 24/7. StudioFlow's Front Desk add-on is the opposite approach: a real person who answers your phone, knows your schedule, and books the trial.

Why does a human front desk matter?

Parents calling a dance studio are usually deciding whether to enrol a child. Mindbody's own reviewers wrote it best about AI support: "Instead of speaking to a real human you get AI responses or links to 'how to fix it yourself' articles." We think a first call about your child should reach a person.

How much is WellnessLiving really?

They publish $69, $199 and $349. The branded client app is on the $349 tier only, Starter allows one staff member, and gateway fees stack on top of card processing — roughly $16–18 a month plus per-transaction fees, $199/yr maintenance and $189/yr PCI.

What does WellnessLiving do better?

Breadth and track record. 613 reviews at 4.4, a mature marketing and reporting suite, and coverage across 24 business types. If dance is one part of a wider wellness business, that matters.